"Every choice you make has an end result". .....Zig Ziglar

 This could not be more true than for the project we started yesterday.

This customer was considering a pond about 2 years ago and  came to our store to check us out, however at that time we were still closing early on Saturdays. They came after hours and we had gone home for the day.

Unfortunate for both of us....

Ya see they had seen several of our ponds in their neighborhood and they knew what they wanted but before they had the opportunity to come back and see us again, another contractor ( the screen guy) recommended a friend of theirs ( a landscape company ) to build the pond.

They met with the landscape company and decided to hire them to build the pond.

At this point I had no knowledge any of this was even going on... it wasn't until months later when they started having problems with their pond that I heard this story. ( Needless to say we no longer close early on Saturdays.)

But the real point of this post is not the decision of operating hours but rather the customers decision on who they hired to build their pond.

Of course the landscape company that built this pond is no longer in business ( surprise surprise) and we started the complete demo and rebuild of this pond yesterday.

I knew their were problems with this pond but I had no idea the extent. WOW talk about a complete mess. I wont get into specifics but only to say that it really kind of made me angry to think that this even happened.

The whole idea that these people paid hard earned cash to have paradise created in their backyard only to get ... well lets just say " less than paradise" bothers me.

We work way to hard to do things the right way and to break down the myths about ponds to have this kind of stuff going on under our noses. But I guess we cant be everywhere....

 As we begin the rebuilding process today. I know that our team has already become friends with this new client and will make their pond both beautiful and functional, so they can finally start enjoying the pond lifestyle.


I know this family has now made the right choice !